We are passionate about creating unforgettable travel experiences for our clients. With years of experience in the industry, we have established ourselves as a leading travel agency, committed to providing exceptional service and personalized attention to every client.
We understand that every traveler is unique, and we strive to tailor our services to meet your specific needs and preferences. Whether you're looking for a luxurious beach vacation, an adventure-filled safari, or a cultural immersion experience, we can help you find the perfect destination and itinerary.
Expertise: Team of experienced travel experts
Personalized: Plan to fit your needs.
Best Price Guarantee: Competitive prices on all our travel packages.
Convenience: Easy-peasy reservation process.
Satisfaction & Safety: 24/7 customer support with necessary precautions taken for a safe trip.
AGREEMENT
Upon reserving a trip with us, you acknowledge and accept these booking conditions, which form the entire agreement between you and us. Your booking will be confirmed upon receipt of payment, and the services provided will be as described in your confirmation invoice. We encourage you to review these terms and conditions thoroughly as they outline the basis upon which … accepts bookings.
PRICES & SURCHARGES
All pricing is listed in U.S. Dollars (USD) as a per-person rate. Our trip prices are subject to fluctuations due to factors such as demand, market conditions, and availability, which is a standard practice in the travel industry. This means that the cost of our trips may change at any time, and passengers on the same trip may be charged different prices. To secure the current price, we recommend booking at that time. If you have already paid a deposit, any discounts or reduced pricing that become available later will not apply. If you choose to cancel your booking to take advantage of a lower price, our cancellation policy will apply in full.
To view the most up-to-date pricing, please refer to our website. Prices are determined based on the exchange rate at the time of publication and may vary depending on the currency in which the booking is made. We reserve the right to impose surcharges before departure in response to unfavorable changes in exchange rates, increases in airfares or other transportation costs, increases in local operator costs, taxes, or government action that requires us to do so.
We understand that every traveler is unique, and we strive to tailor our services to meet your specific needs and preferences. Whether you're looking for a luxurious beach vacation, an adventure-filled safari, or a cultural immersion experience, we can help you find the perfect destination and itinerary.
When you make a reservation with us and submit your deposit payment, you can expect to receive a confirmation email shortly after. This email will serve as proof that we have received your booking and are in the process of processing it. Within 1-2 working days, you will receive another email confirming that your written booking has been successfully confirmed.
Sometimes, we understand that plans can change unexpectedly. That’s why we offer the flexibility to modify your booking. Simply reach out to our dedicated reservation team with your booking details, and we’ll gladly make the necessary adjustments for you. Our commitment to exceptional customer service ensures that your travel experience is tailored to your needs, even after your booking is confirmed.
After you have agreed on the tour itinerary and pricing, we will send you an email to confirm and provide information on our payment policy. You have the flexibility to select your preferred payment method and make payments according to the following guidelines:
For tour bookings, we require a 30% – 60% deposit upfront by bank transfer. The remaining balance can be settled before your trip or upon arrival in cash or bank transfer.
After receiving your deposit, our team will process your booking and send you a confirmation email within 1-2 working days.
After you have agreed on the tour itinerary and pricing, we will send you an email to confirm and provide information on our payment policy. You have the flexibility to select your preferred payment method and make payments according to the following guidelines:
For tour bookings, we require a 30% – 60% deposit upfront by bank transfer. The remaining balance can be settled before your trip or upon arrival in cash or bank transfer.
After receiving your deposit, our team will process your booking and send you a confirmation email within 1-2 working days.
Our cancellation policy is as follows, and refunds will be calculated based on these charges:
– More than 60 days prior to trip departure: 10% cancellation fee
– 30-59 days before arrival: 20% cancellation charge
– 15-29 days before arrival: 40% cancellation fee
– 7-14 days before arrival: 50% cancellation charge
– Within 7 days before arrival: 100% cancellation fee
We kindly request that you notify us of any cancellations as soon as possible to avoid any unnecessary charges. Thank you for your understanding.
When it comes to travel, it’s crucial to prioritize your safety and well-being. That’s why we strongly advise you to take responsibility for arranging your own travel insurance. We will not be held liable for any uninsured costs that may arise due to your trip being affected by pandemics or illnesses.
When embarking on your upcoming trip, it’s crucial to make sure your passport is valid for at least 06-months beyond the start of your journey. Failure to meet this requirement may result in denied entry to certain countries.
It’s imperative that you secure all necessary visas, permits, and certificates for the destinations you plan to visit during your tour. We cannot be held responsible if you are refused entry due to a lack of proper travel documentation.
Please ensure that you carry your valid passport and all required visas with you throughout your travels. Failure to do so could lead to serious consequences, such as fines, imprisonment, or deportation.
We strongly advise that you double-check the visa requirements for each country on your itinerary well in advance of your departure date. This will give you ample time to apply for any necessary visas and ensure a smooth and hassle-free journey.
Remember, it’s always better to err on the side of caution when it comes to travel documentation. By taking these precautions, you can avoid any unnecessary headaches and enjoy a stress-free vacation.
– All meals as specified in the itinerary
– All activities and experiences listed in the itinerary
– Accommodation for the duration of the tour
– Transportation between destinations and during the tour as specified in the itinerary
– Professional local guides to accompany you throughout the trip as specified in the itinerary
– Fees for obtaining a visa, if required
– Costs for international flights to and from the destination
– Meals or activities not mentioned in the itinerary
– Airport taxes and fees
– Expenses for personal items, such as souvenirs or toiletries
– Snacks and drinks
– Vaccinations required for travel to the destination
– Tips or gratuities for guides, drivers, or other staff members
– Laundry services during the tour
– Use of the telephone or minibar in accommodations
– Personal travel insurance, which is recommended for all travelers
– Alcoholic beverages, unless otherwise stated in the itinerary.
At our company, we take great pride in ensuring that every partner we work with meets our rigorous standards for quality. Our selection process is thorough and meticulous, designed to guarantee that you will have a comfortable and enjoyable experience with us.
To achieve this, we regularly inspect all of our products and services to ensure that they meet our high standards. If for any reason our services fall short of your expectations, we will investigate the issue and work to compensate your dissatisfaction.
At our company, we value your satisfaction above all else, and we are committed to providing you with the best possible experience every time you choose to work with us.
© 2023 Vietnam Travelista co.,ltd. All Rights Reserved
Discover Vietnam, one Full Adventure at a Time!
49 Hoàng Hoa Thám, Ward 13, Tan Binh Dist
Ho Chi Minh City, Vietnam
sales.vietnamtravelista@gmail.com
Travel Agency +84 901 52507
